Service Process

Customized design

We are a company specialized in the design, manufacturing, and integration of products related to machine tool electrical control. Our core business is customized service, providing our customers with machine tool electrical control products that meet their requirements and standards, including circuit boards, operator panels, and band switches, among others. We have an experienced team that can provide full process services from design, manufacturing to integration, ensuring our customers get high-quality products.

Customized service can help customers reduce costs, improve efficiency, and quality. By using customized products, customers can avoid unnecessary functions, reduce waste, and save costs. At the same time, they can design and manufacture products according to their specific needs, thereby improving production efficiency and product quality.

We value our customers' needs and opinions, maintaining close communication with them to ensure that the products and services we provide meet their needs and expectations. Whether providing initial services to new customers or providing after-sales support and maintenance to existing customers, we will do our best to maximize customer satisfaction.

If you have any needs or questions related to machine tool electrical control products, please feel free to contact us, and we will be happy to provide you with support and solutions.

Customized project process:

New Demand

Proof of Concept (POC)

Proposal and Estimate

KICK OFF

Engineering Verification Test (EVT)

Design Verification Test (DVT)

Production Verification Test (PVT)

Quote

Customer new product demand: When a customer has a new product development demand, they can contact the company's sales team or product manager for initial inquiry through face-to-face or online communication, and provide basic information on product development, such as product usage, functional requirements, specifications, working environment, etc.
Feasibility assessment: After understanding the customer's demand, the company's engineers will conduct a preliminary assessment to determine whether the customer's demand can be realized, and whether the production cost, production cycle, and other aspects meet the customer's requirements. During this process, further communication with the customer may be needed to understand more details.
Proposal and estimation: When the company's engineers confirm that the customer's demand can be realized, they will make a product design proposal and provide the customer with relevant product development plans and estimates. At this stage, customers can provide feedback and discuss the product development plan to determine the final product plan and development cost.
Project execution: When the customer confirms acceptance of the product plan and development cost, the company begins product design and development. During this stage, the company's engineers maintain close communication with the customer to ensure that the product design and development meet the customer's requirements.
EVT: During the product design and development process, the company will conduct a series of evaluations and tests to ensure that the product can meet customer requirements and relevant standards. Among them, EVT (Engineering Verification Test) is one of the important stages of product development, usually involving the evaluation of product functions, reliability, performance, operability, and other aspects.
DVT: After passing the EVT test, the product enters the DVT (Design Verification Test) stage to further evaluate the product's reliability, stability, quality, and other aspects to ensure that the product can operate normally in different environments.
PVT: After DVT is completed, it enters the final testing stage before mass production, evaluates the production capacity of the production line and the consistency of the product, simulates the actual production environment for testing, checks whether the product meets customer requirements and demands, and only after completing PVT testing can the product officially enter the mass production stage.
Product quotation: Once the quotation is accepted by the customer, the product manufacturing stage can begin.

Our advantages are:

Professional design and manufacturing technology: Our engineering team has years of experience in the design and manufacturing of operator panels, providing the most professional technical support, ensuring the quality and performance of operator panels.
Material quality assurance: We use high-quality materials, such as high-quality plastics and metal materials, to ensure the long-lasting durability of operator panels.
Customized design: We can customize the operator panels according to your equipment needs, ensuring that the operator panels fully meet your requirements.
Small quantity and diverse MOQ = 1, module mass production mode, convenient efficiency sales, and reduced waiting time.
Perfect after-sales service: Our after-sales service team will provide complete after-sales service to ensure that you have no doubts when using the operator panel.
More than 5,000 customized operator panels and circuit board designs have been provided.
Served more than 100 customers, and the satisfaction survey results showed that customer satisfaction reached 96%.

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